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ACCOUNT SUPERVISOR LA

Job Title

LOS ANGELES

full time - HYBRID

ROLE DESCRIPTION
Team Epiphany is looking for an LA-based Account Supervisor to join our Accounts Department! Seeking a detail-oriented person to be a day-to-day lead on fully integrated marketing initiatives that include experiential, partnership, talent, and creative programs. The Account Supervisor will oversee two to three exciting and highly visible integrated accounts at the agency. This role reports to the Account Directors and SVP of Accounts, handling everything from day-to-day client management and relationship-building to production of all activation elements and persuasive recapping of programs. We are seeking a true leader who clearly demonstrates an eagerness to develop a vision, manage and grow a team, ensure flawless production of activation platforms, and continuously elevate business.
What Makes a Great Candidate
  • MUST BE ABLE TO WORK A HYBRID SCHEDULE
    • 3 days/week in office (LA)
    • 9 AM – 6 PM PST
  • 3-5+ years of agency and account management experience
  • Experience leading junior staff and overseeing a team
  • Experience leading projects with budgets between $250K-500K
  • Strong sense of empathy, passion for teamwork and ability to think strategically
  • Strong written and verbal communication skills
  • Passion for current trends and pop-culture
  • Understanding of PR & event marketing experience a major plus
  • Ability to travel at least once a month for projects
RESPONSIBILITIES
  • Oversee the long-term vision for client projects and ensure flawless execution
  • Support Account Directors by easing their day-to-day visibility while keeping them highly informed
  • Lead the development and production of experiences, promotions, contests, and partnerships, including negotiating contracts and building + managing budgets
  • Manage the day-to-day workflow, timelines and communication to ensure that all project needs are being met
  • Work closely with Strategy, Design, PR, Social, and Production teams to execute any and all necessary client asks
  • Lead day-to-day management of client relationships, with a goal of building these into fruitful partnerships and expanding business
  • Supervise and mentor Account Managers in development of status reports, billing and other daily account maintenance projects
  • Develop a strong understanding of client categories and key competitive developments
  • Lead at least 2-3 projects between $250K-500K
The estimated base salary for this position is $75,000 to $95,000 annually. Please note that actual compensation packages are dependent on a holistic assessment of factors including but not limited to relevant experience, qualifications, and applicable skillS.
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New Business Manager

Job Title

NEW york city

Full time - HYBRID

ROLE DESCRIPTION
Team Epiphany is looking for a detail-oriented, results-driven New Business Manager to provide day-to-day support for new business initiatives that directly impact the overall growth of Team Epiphany. Reporting to both the SVP of New Business and the New Business Supervisor, this role encompasses various functions, including lead generation, client relationship-building, procurement processes, and onboarding. We are looking for a true "people person" who exhibits a strong desire to expand Team Epiphany’s client roster, possesses highly organized work habits, and offers a unique perspective on the industry. Strategic thinking, excellent communication skills, and the ability to thrive in a fast-paced environment are essential for success in this role.
What Makes a Great Candidate
  • MUST BE ABLE TO WORK A HYBRID SCHEDULE
    • 3 days/week in office
    • 10 AM – 7 PM EST
  • Bachelor's degree or equivalent experience required
  • Proven track record of cultivating client relationships and winning business
  • 2-3 years of agency experience preferred, ideally in New Business/Business Development; Account Management experience a plus
  • Strong understanding of marketing principles, advertising channels, and agency core business functions
  • Excellent written and verbal communication skills, including persuasive presentation and negotiation abilities
  • Goal-oriented mentality
  • Proficiency in Microsoft Office Suite, Google Applications (Sheets, Slides), and Keynote
  • Strong organizational skills and attention to detail
  • Proven knowledge and passion for pop culture, advertising, media, and marketing
RESPONSIBILITIES
  • Coordinate, prepare, and present agency capabilities presentations and pitch materials
  • Manage client briefing process from start to finish, both externally and internally
  • Handle Request for Information and other procurement processes for potential clients
  • Build staffing plans and agency fee estimates based on brief responses
  • Manage budget estimation process across relevant internal teams
  • Draft Scope of Work documents and negotiate terms and pricing agreements with clients
  • Lead the MSA process for new client opportunities as necessary
  • Maintain current agency pipeline and prospect documents, track and report on new business pipeline to internal stakeholders and senior management
  • Onboard necessary internal teams for new clients/projects
  • Foster and maintain relationships with new and prospective clients to identify business opportunities and support overall client relations
  • Develop a strong understanding of agency capabilities, client categories, and competitive developments
  • Stay up to date on industry trends, market conditions, and competitor activities
  • Supervise and mentor interns when applicable
The estimated base salary for this position is $70,000 to $90,000 annually. Please note that actual compensation packages are dependent on a holistic assessment of factors including but not limited to relevant experience, qualifications, and applicable skillS.
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Finance Coordinator

Job Title

New York City

FULL TIME - On-site

ROLE DESCRIPTION
Team Epiphany is looking for a NYC-based Finance Coordinator to join our Finance and Operations Team!
What Makes a Great Candidate
  • MUST BE ABLE TO WORK A HYBRID SCHEDULE 
    • 3 days/week in office
    • 10 AM - 7 PM EST
  • 0-2 years of experience
  • Has a degree in Accounting/Finance/Economics or related field
  • Proficient in Microsoft Office
  • Strong attention to detail, follow through, and organizational skills
  • Ability to work as part of a team
  • Ability to maintain confidentiality
  • Strong interpersonal and communication skills
  • Ability to effectively learn and acquire new knowledge and skills
  • Agency experience preferred
RESPONSIBILITIES

  • Create client expense reports for accounts/production team
  • Process checks for deposit and record in the accounting system
  • Manage reconciliation of timesheets, and additional follow-up with team
  • Assist with budgets and forecasting
  • Future projects to be shared include balance sheet reconciliations, issuing retainer invoices, and assisting with other EOM close tasks.
  • Input AP invoices and vendor set-up in finance system
  • Verify vendor’s bank information
  • Assist in AR invoice follow-ups on past due invoices
  • Miscellaneous office tasks such as assist with training sessions on company databases (Aqua and Concur), OM Support.
  • Reconciliation of credit card charges and receipts
  • Processing and classification of FedEx and Uber expenses
  • Consolidate notes from finance meetings, and assist in distribution to teams
  • Ad-hoc projects (i.e. expense code clean-ups, IT, etc.)

The estimated base salary for this position is $40,000 to $55,000 annually. Please note that actual compensation packages are dependent on a holistic assessment of factors including but not limited to relevant experience, qualifications, and applicable skillS.
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Office Manager

Job Title

New York City

FULL TIME - On-site

ROLE DESCRIPTION
Team Epiphany is looking for a NYC-based Office Manager to lead workplace functions and activities.

The ideal candidate has a passion for supporting a growing team, maintains a can-do attitude, has a leadership mentality, and is comfortable collaborating and navigating an ever-evolving agency environment. Under the general direction of the Operations Team, you will lead a broad range of organizational support, client/team services, and administrative duties.
What Makes a Great Candidate
  • MUST BE NYC BASED & ABLE TO WORK FULLY ONSITE
    • Monday to Friday – 9:30 AM to 6:30 PM
  • Strong organizational and interpersonal skills
  • Strong written and verbal communication skills
  • Great collaboration skills, thrives working as part of and supporting a team
  • Self-starting and comfortable reaching out to employees of all levels
  • Ability to multitask, manage several projects concurrently, and prioritize
  • Ability to manage sensitive information
  • Hunger to learn and grow in a fast-paced, creative agency environment
  • Thrives in a constantly changing environment
  • Passion for operations, creative solutions and bringing to life a best-in-class employee experience
  • Deep interest and knowledge of pop-culture and brands TE works alongside
  • Business savvy and a Type-A organization style – excellent time management
RESPONSIBILITIES
  • Acting as the agency ambassador, the face of Team Epiphany, and the first point of contact for many including employees, visitors, clients, and vendors
  • Being a connector of people and information across business services and units
  • Being the point person and strategic lead for managing day-to-day operations, in collaboration with the Executive Assistant: including basic IT and IT team partnership, interfacing with building management to resolve issues and arrange entry of vendors, coordinating with cleaning staff, and supply ordering and stocking
  • Managing relevant vendor list (beverage, HVAC, BMS, shredding, copier, etc.) to schedule routine maintenance and repairs of office infrastructure and orchestrate office improvements as needed
  • Curating, organizing, communicating, and facilitating various company events with local office culture champions
  • Identifying gaps in current practices and developing high impact programs and interventions for improvement
  • Tracking and managing expenses
  • Additional tasks and projects as needed
The estimated base salary for this position is $40,000 to $55,000 annually. Please note that actual compensation packages are dependent on a holistic assessment of factors including but not limited to relevant experience, qualifications, and applicable skillS.
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TALENT Intern

Job Title

NEW YORK CITY

TEMPORARY - Hyrbid

ROLE DESCRIPTION
Team Epiphany is looking for a NYC-based intern to join our Talent Department!  The Influencer Engagement Intern will assist the Director of Influencer Engagement and Talent Department.
What Makes a Great Candidate
  • Familiarity with all social platforms, especially TikTok & Instagram
  • Familiarity evaluating and reporting social media analytics and data
  • Passion for current trends and pop-culture
  • Background in a creative field such as Marketing, Social Media, Public Relations, English, Writing
  • Strong sense of self-motivation and an eagerness to learn
  • Strong attention to detail, follow-through, and organizational skills
  • Strong interpersonal and communication (both written and verbal) skills
  • Ability to maintain confidentiality
  • Ability to attend work-related events outside of office hours
  • Proficiency in Microsoft Office and Google Workspace preferred
RESPONSIBILITIES
  • Influencer research & outreach
  • Tracking, calculating, and reporting metrics for social platforms like TikTok & Instagram
  • Maintaining event guest-lists, agency lists, and seeding kit trackers
  • Supporting Team Epiphany while on-site at NYC based events
  • Fulfilling daily office and administrative tasks
This internship will begin ASAP and last 3 months with the possibility of extension or conversion to fulltime following its completion. Candidates must be able to work a hybrid schedule (3x/week) at our NYC office and commit 30-40 hours/week. Rate is $16/hour.
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